Home Business HOA management in Phoenix: Outsourcing to the right company 
Business

HOA management in Phoenix: Outsourcing to the right company 

Properties managed by HOAs in Arizona are always in demand. Prospective buyers are willing to pay more for community living, and Homeowners’ Associations (HOAs) are responsible for that experience. Self-managing an association can be overwhelming for residents with limited experience. Thankfully, there are numerous Phoenix HOA management companies to choose from. These are agencies that work like an extended arm of HOAs, offering all services and support they need. There are many benefits of outsourcing HOA management, but not all companies are same in terms of services and expertise.

What to expect?

If you are outsourcing HOA management, you need to be precise about what you expect from the service. A professional company may offer one or all of the services, such as – 

  1. Administration
  2. Financial management
  3. Property maintenance
  4. Customer service
  5. Legal services

The HOA board must decide what they wish to outsource, to have a clear scope for the agency to take over. The association will be still under the control of residents, but with a better team at work. Many companies don’t directly offer legal services, but can help clients in finding assistance when needed. 

Clientele 

Checking the clientele of an HOA management company is a good point to start. It is not just about finding an agency that has worked with a large number of clients. The idea is to find a local service that has the experience of handling an HOA similar to yours. You can always ask for references, check the type of HOAs they typically work with, and look online for reviews. Reviews can be handy for understanding the experience of other clients. 

Know the company

A considerable part of HOA management work is now done online, or on various software platforms. As such, the agency is expected to have knowledge of tech advancements. It is also imperative to check the company has been in business long enough to make claims. Every agency assigns a team for each client, and you need to know the number of employees who will be working for your HOA. If a manager is assigned, you must enquire about individual experience too. 

Getting estimates

The cost of outsourcing HOA management may vary, depending on the scope of work. However, it is possible to call local companies for estimates. Schedule a personal meeting with their team, to comprehend the kind of bespoke HOA management services they can offer. 

Author

Sue P. Simon