A Beginner’s Guide To Restaurant POS Systems In Singapore

Running a business nowadays is still easier said than done. Besides having quality products and services, enough staff to serve your customers, and a business website to reach out to them, there is something else you need to improve your business operations—a POS system in Singapore.

If the term ‘POS system’ seems unfamiliar to you, keep reading this article. It contains necessary information that you need to know before a POS system for your business.

Part I: What Is A POS System?

By definition, the acronym in a POS system stands for point of sale in Singapore. It is an operating software that brick-and-mortar stores use to ease their business processes.

After all, it will automatically record everything once a customer pays for the product or service on the spot instead of writing down the transaction. Other businesses also use a POS system to help them calculate the number of sales that they have made for the day, week, and month.

To further convince you why your business should invest in a POS system in Singapore, take note of the benefits mentioned below.

Part II: 4 Benefits Of Having A POS System


1. Manage The Shifting Schedule Of Staff

Having a POS system machine is not only for payments and transactions, but it can also for managing and shifting staff’s working schedule.  You can easily divide the working hours of your employees with this.

2. Monitor And Calculate Inventory

If you are not a restaurant owner, POS systems can help you monitor and calculate your inventory. After all, the products you sell to your customers are countable. That means you can easily check how much stock you have left.

In the F&B industry, they can only rely on a POS system for items that are on packages and sachets. As a result, they can quickly restock their supply before they run out.

3. Offer Takeout, Online Delivery, And Order-Ahead

Another benefit of having a POS system is that you can offer takeout and online delivery and allow your customers to order ahead of time and pick up their purchases.

You can only successfully do this if your business integrates the POS system to your e-commerce platforms correctly.

4. Can Run Multiple Locations From One System

Do you have more than one brick-and-mortar location? You can operate your business in multiple locations with one POS system in Singapore. In its dashboard, you can see the number of sales made per location and the overall sales of all branches.

In other words, you no longer have to spend hours counting how much profit you generate and can see which items are the best sellers.

Part III: 3 Types Of Businesses That Need POS Systems

1. Retail Stores

Retail stores are the first business industry that most people think of when it comes to a POS system. It is not surprising since retail stores are everyone, and they sell various things, from clothes to pet supplies.

Consider observing the retail stores you visit next time. You will see how the cashier punches your purchases in the POS system machine using a barcode scanner and prints the receipt in the receipt printer.

2. Food & Beverages Restaurants

Even though the food and beverage restaurants do not exactly sell quantity items, they also use POS systems. The only difference is that they itemised the food and beverage they sell by serving or plate.

Another thing you should know is that every restaurant uses POS systems for their loyalty programme. Such a case is more frequent at cafes like Starbucks. They can monitor if their customers meet the criteria to receive a reward. In the case of Starbucks, that reward could be a customised planner.

3. Hospitality Establishments

Hospitality establishments refer to businesses that allow people to stay. Hotels and travel agencies are good examples of hospitality establishments that use a POS system. Instead of recording the number of items, they calculate the transaction by the stay count.

For example, if a couple will have a week-long honeymoon at a five-star hotel, the overall cost of their stay will be seven days. The computation will be multiplied by the daily rate of their room choice by the number of days they will stay.

Part IV: How To Choose The Right POS System For Your Business?

1. Costs

Before buying a POS system for your business in Singapore, you need to set your budget. To determine that, you should know the factors that affect the overall cost of a POS system machine.

Here are some of the costs involved when buying a POS system.

  • Installation fee – install set up
  • Payment processing – chargeable per transaction (e.g. bank transfer, digital wallet)
  • Upfront cost (if you purchase it) or rental fee

2. Come With Several Features

Another thing you need to consider when choosing the right POS system for your business is to determine the features you need. So far, listed below are the features of a modern POS system machine model in Singapore.

  • Easy check out
  • Track real-time payment
  • Easy reservation
  • Table ordering (for F&B industries)
  • Inventory management
  • Staff shifting schedule
  • Sales data and statistic

3. Support Business Growth

This aspect relates to a POS system that your company can employ even if it grows to include multiple locations. With this, you can easily see what is offered at each location and purchase some if other branches are out of stock.

Help Your Business Grow By Investing In The Right Online Ordering System In Singapore!

Besides choosing the right online ordering system in Singapore, you should guarantee you will get quality POS system machines. The sturdier it is, the better. That means it can last for a long time, especially if you know how to take good care of them.

Contact Suntoyo Singapore at +(65) 6553 3855 or leave a message on their website if you are interested in learning more about their self-ordering kiosk and other machines in Singapore.